Green Thumb Tree Services: What Homeowners Need to Know
Knowing the team you’re working with makes a difference. Here are clear answers to help you understand our process, services, and what to expect
What is Green Thumb Tree Specialists, and what services do you offer?
Green Thumb Tree Specialists is an Ottawa-based tree care company led by ISA-certified arborists. We offer tree removal, stump grinding, tree pruning, cabling and bracing, tree risk assessment, emergency tree service, and land clearing for residential and commercial properties across Ottawa and the surrounding region.
Are you fully insured and WSIB covered?
Yes, absolutely. We carry full liability insurance and WSIB coverage on every single job. You can hire Green Thumb Tree Specialists with complete peace of mind, knowing your property and everyone on our crew is fully protected from start to finish.
Is Green Thumb Tree Specialists a certified arborist company?
Yes, we are. Our team includes certified arborists who follow industry-recognized standards on every job we take on. You’re not just getting a crew with a chainsaw, you’re getting trained professionals who genuinely know trees inside and out.
What areas do you service?
We serve Ottawa and the surrounding communities. Not sure if we cover your area? Give us a quick call or shoot us a message, and we’ll confirm right away. We’d love to help.
How do I get a free quote from Green Thumb?
It’s easy, call us, fill out our online form, or send us a quick message. We get back to you fast, schedule a visit if needed, and give you a clear, honest quote with no obligation and no pressure whatsoever.
How long does a tree removal take?
Most removals take anywhere from a few hours to a full day, depending on the tree’s size, location, and complexity. We always give you a realistic timeframe upfront so you know exactly what to expect before our crew even shows up.
Can you remove a tree that is close to my house or power lines?
Yes, and we do it all the time. Our certified arborists plan every removal carefully, using the right techniques and equipment to protect your home, your fence, and everything around it. Tight spots don’t slow us down.
Do you clean up after the job is done?
Every single time. We don’t consider a job finished until your property is completely clean, every branch, log, and piece of debris is removed before we leave. You shouldn’t have to lift a finger after we’re done.
Can you cut the logs into firewood length before removal?
Absolutely, just let us know when you book, and we’ll take care of it. We cut and stack the logs to your preferred length so your firewood is ready to go without any extra work on your end.
Do you remove the stump after cutting down a tree?
Yes, stump removal is available as part of a full removal package or as a standalone service. We grind every stump completely below ground level so nothing is left behind to trip over, damage your mower, or cause problems later.
What trees are protected under the Tree Protection By-law?
Protected trees vary based on species, trunk diameter, and location within Ottawa. Our team stays current on all local by-law requirements and walks you through exactly what applies to your property before any work begins, no guesswork on your end.
How long does a tree removal permit take to get approved?
Approval timelines depend on the city’s current workload and the details of your specific application. We factor that timeline into your project schedule from day one, so there are no unexpected delays once you’re ready to move forward.
Do you handle the permit application on my behalf?
Yes, we handle the whole thing for you. We know exactly what Ottawa requires, manage all the paperwork, and keep things moving so you don’t have to deal with the back-and-forth with the city yourself.
Do you offer 24/7 emergency tree removal?
Yes, we’re available around the clock for situations that pose an immediate risk to your property or safety. Call us anytime, and we’ll get a crew out to you as fast as humanly possible. Emergencies don’t wait, and neither do we.
How quickly can you respond to a storm-damaged tree?
We treat storm calls as a top priority and move as fast as conditions allow. Our team stays on standby during severe weather so we’re ready to respond the moment Ottawa homeowners need us, day or night.
Can you help with insurance claims for storm-damaged trees?
Yes, we provide detailed written documentation and reports that meet the standards most Ottawa insurance providers require. We make the whole process as smooth and straightforward as possible so you can focus on getting your property back to normal fast.